![]() ![]() In terms of features, Gorgias is similar to the HelpCenter app. Ability to see what your visitors are typing in real-time.Live chat, e-mail, and Messenger inquiries in one place.Tidio also allows access to all live chat, e-mail, and Messenger communications in one panel, eliminating the need for checking them all individually. They can help automate many interactions and save some valuable time. Tidio’s live chat supports real-time communication with customers and also provides the possibility to use chatbots. This app offers clients an impressively thorough live chat experience, making it one of the leading customer support apps on Shopify. Tidio is focused on providing its clients with all the necessary tools for effective live chat communication with customers. Multilingual FAQ builder that is well-organized and easy to navigate FAQ pages.Custom tags, auto-responses, signatures, templates, and more.Unlimited live chat, Facebook Messenger accounts, and unlimited agents.Ability to access and manage inquiries from several channels in a single location.Live chat for fast and efficient communication with customers at all times.It’s really worth considering this tool to cover it all rather than going between separate apps for the different aspects of customer service. According to the ratings and overall feedback, HelpCenter seems to be meeting all of their clients’ needs. This app actually provides a full package of customer service solutions (Live Chat, HelpDesk ticketing, and an FAQ builder). ![]()
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